A+ Guide to It Technical Support 9th Edition Chapter 3 Reviewing the Basics

A+ Guide to IT Technical Support (Hardware and Software), 9th Edition

A+ Guide to IT Technical Support (Hardware and Software)

Published: © 2017

Impress ISBN: 9781305266438

Pages: 1119

Available

This step-by-pace, highly visual text provides a comprehensive introduction to managing and maintaining computer hardware and software. Written by best-selling writer and educator Jean Andrews, A+ Guide to It Technical Support, 9th Edition closely integrates the CompTIA A+ Exam objectives to set up students for the 220-901 and 220-902 certification exams. The new Ninth Edition also features extensive updates to reverberate… More

For Instructors

For Students

  • Digital Solutions

  • Table of Contents

  • New to this edition

  • Features

  • About the author(s)

  • Reviews

1. Kickoff Expect at Computer Parts and Tools.
ii. Working Inside Desktop Computers and Laptops.
3. All About Motherboards.
iv. Supporting Processors and Upgrading Memory.
v. Supporting the Power System and Troubleshooting Computers.
half dozen. Supporting Hard Drives and Other Storage Devices.
7. Survey of Windows Features and Support Tools.
8. Installing Windows.
9. Supporting I/O Devices.
10. Maintaining Windows.
11. Optimizing Windows.
12. Troubleshooting Windows and Supporting Users.
xiii. Troubleshooting Windows Startup.
xiv. Connecting to and Setting upwardly a Network.
fifteen. Supporting Network Hardware.
16. Supporting Mobile Operating Systems.
17. Windows Resources on a Network.
18. Security Strategies.
nineteen. Supporting Printers and Customizing a System.
twenty. Other Operating Systems and Virtualization.
Appendix A: Prophylactic Procedures and Environmental Concerns.
Appendix B: Entry Points for Windows Startup Processes
Appendix C: CompTIA A+ Acronyms.

  • Hardware and software coverage aligned to CompTIA A+ certification exam.
  • All-encompassing updates to reverberate the new organization and content of the CompTIA A+ certification exams, helping students to fix for success on the 220-901 and 220-902 exams.
  • Features new coverage of Windows 8/8.one. New coverage of Linux and Mac OS.
  • More than extensive coverage of mobile devices and mobile operating systems (Android, iOS, and Windows). Integrated coverage of notebooks/laptops in every chapter.
  • Features more coverage of security, basic cloud computing, and virtualization.
  • Features coverage of new topics for the 220-901 exam, such every bit updated hardware including UEFI firmware, new processors, sockets, display devices, virtual printing, clothing technologies, phablets and mobile device accessories, and digital security enhancements.
  • Includes topics new for the 220-902 exam, such equally Microsoft® Windows® 8/viii.ane, calorie-free coverage of Linux and Mac OS, Linux commands, troubleshooting Linux, Mac OS startup and errors, basic cloud concepts, mobile operating systems (Android, iOS, and Windows) mobile security, synchronizing data and troubleshooting theory and applications.
  • An extensive drove of supplemental resources enhance educational activity and learning. Highlights include Lab Manuals, CourseNotes, Online Labs and MindTap that includes online labs, certification examination prep and interactive exercises and activities.
  • Special icons and features throughout the text make it easy to identify content covered on the CompTIA A+ 220-901 and 220-902 certification exams, allowing students to focus their efforts effectively when reviewing for the exams.
  • Learning tools and special features help students master the fabric, including Applying Concepts, Central Terms, Reviewing the Basics, Thinking Critically, Hands-On Projects, and Real Problems, Existent Solutions.
  • A unique A+ Tabular array of Contents allows students to quickly identify topics relevant to the CompTIA A+ exams and determine where those topics are covered within the text.

Jean Andrews

Jean Andrews has more than xxx years of experience in the computer industry likewise as more xiii years of teaching in the higher classroom. She has worked in a variety of businesses where she's designed, written, and supported application software. She has as well managed a computer repair aid desk-bound and handled troubleshooting for wide area networks. Ms. Andrews has written numerous books on software, hardware and the Internet. In addition to this bestselling A+ GUIDE TO IT TECHNICAL Support, she's written the A+ GUIDE TO HARDWARE: MANAGING, MAINTAINING AND TROUBLESHOOTING. She lives in north Georgia.

"I like the overall organization of the material and the inclusion of the more than easily-on material in the chapters. This is basic data but it is presented in a squeamish lodge and is piece of cake to read." - Glenn Goe, Stark State College
"I think the addition of tablets/mobile devices is a big strength of the chapter and imagery is nice. Students larn with images and descriptions and so I think this is washed nicely." - Steve Ebben, Fob Valley Technical Higher

i. First Look at Reckoner Parts and Tools.
two. Working Inside Desktop Computers and Laptops.
3. All About Motherboards.
4. Supporting Processors and Upgrading Memory.
5. Supporting the Power System and Troubleshooting Computers.
6. Supporting Hard Drives and Other Storage Devices.
7. Survey of Windows Features and Support Tools.
8. Installing Windows.
9. Supporting I/O Devices.
10. Maintaining Windows.
xi. Optimizing Windows.
12. Troubleshooting Windows and Supporting Users.
13. Troubleshooting Windows Startup.
xiv. Connecting to and Setting upwards a Network.
15. Supporting Network Hardware.
sixteen. Supporting Mobile Operating Systems.
17. Windows Resource on a Network.
18. Security Strategies.
19. Supporting Printers and Customizing a System.
20. Other Operating Systems and Virtualization.
Appendix A: Safety Procedures and Environmental Concerns.
Appendix B: Entry Points for Windows Startup Processes
Appendix C: CompTIA A+ Acronyms.

  • Hardware and software coverage aligned to CompTIA A+ certification exam.
  • Extensive updates to reverberate the new organization and content of the CompTIA A+ certification exams, helping students to set for success on the 220-901 and 220-902 exams.
  • Features new coverage of Windows 8/8.one. New coverage of Linux and Mac Os.
  • More extensive coverage of mobile devices and mobile operating systems (Android, iOS, and Windows). Integrated coverage of notebooks/laptops in every chapter.
  • Features more coverage of security, bones deject computing, and virtualization.
  • Features coverage of new topics for the 220-901 exam, such as updated hardware including UEFI firmware, new processors, sockets, display devices, virtual press, wearable technologies, phablets and mobile device accessories, and digital security enhancements.
  • Includes topics new for the 220-902 exam, such equally Microsoft® Windows® 8/viii.one, calorie-free coverage of Linux and Mac OS, Linux commands, troubleshooting Linux, Mac OS startup and errors, basic cloud concepts, mobile operating systems (Android, iOS, and Windows) mobile security, synchronizing data and troubleshooting theory and applications.
  • An extensive collection of supplemental resources enhance teaching and learning. Highlights include Lab Manuals, CourseNotes, Online Labs and MindTap that includes online labs, certification exam prep and interactive exercises and activities.
  • Special icons and features throughout the text make it easy to identify content covered on the CompTIA A+ 220-901 and 220-902 certification exams, allowing students to focus their efforts effectively when reviewing for the exams.
  • Learning tools and special features aid students primary the material, including Applying Concepts, Key Terms, Reviewing the Basics, Thinking Critically, Hands-On Projects, and Real Problems, Real Solutions.
  • A unique A+ Table of Contents allows students to quickly identify topics relevant to the CompTIA A+ exams and decide where those topics are covered within the text.

Jean Andrews

Jean Andrews has more than 30 years of experience in the computer industry as well as more thirteen years of educational activity in the college classroom. She has worked in a variety of businesses where she's designed, written, and supported awarding software. She has also managed a computer repair assistance desk and handled troubleshooting for wide area networks. Ms. Andrews has written numerous books on software, hardware and the Internet. In addition to this bestselling A+ GUIDE TO IT TECHNICAL SUPPORT, she's written the A+ GUIDE TO HARDWARE: MANAGING, MAINTAINING AND TROUBLESHOOTING. She lives in northward Georgia.

"I similar the overall organization of the material and the inclusion of the more hands-on material in the chapters. This is basic information but information technology is presented in a dainty order and is easy to read." - Glenn Goe, Stark State College
"I call back the improver of tablets/mobile devices is a large strength of the chapter and imagery is dainty. Students learn with images and descriptions so I recall this is washed nicely." - Steve Ebben, Fox Valley Technical College

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Source: https://www.cengage.co.uk/books/9781305266438/

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